Privacy Policy
Last updated: September 2026
Josie’s Laser Hair Removal, Electrolysis & Skin Tightening Clinic (“Josie’s”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use and protect it, and your choices, in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).
Information we collect
We collect personal information that you voluntarily provide when you contact us or request an appointment, including:
- Your name
- Your phone number
- Your email address
- The service(s) you are interested in and any details you choose to share, such as a preferred day or time, or questions
We also automatically collect limited technical information when you visit our website — such as your IP address, browser type, and pages viewed — through cookies and similar technologies. See our Cookie Policy for details.
How we use your information
We use your personal information only for the purposes for which it was provided, including to:
- Respond to your enquiries and contact you about appointments and consultations
- Provide, maintain, and improve our services
- Send you information you have requested
- Keep our website secure and functioning properly
- Comply with legal and regulatory obligations
Consent
By providing your personal information through our website, by phone, or by email, you consent to the collection, use, and disclosure of that information as described in this policy. You may withdraw your consent at any time, subject to legal or contractual restrictions, by contacting us using the details below.
Disclosure of your information
We do not sell, rent, or trade your personal information. We may share it only with trusted third-party service providers who help us operate our website and communicate with you, and only to the extent necessary to provide those services. We may also disclose information where required by law.
Third-party services
Our website relies on reputable third-party services that may process limited data on our behalf, including email delivery (Brevo), spam and bot protection (Cloudflare Turnstile), and website performance and analytics tools. These providers are bound by their own privacy and security obligations.
Data retention
We retain personal information only for as long as necessary to fulfil the purposes described in this policy or as required by law, after which it is securely deleted or anonymized.
How we protect your information
We use appropriate physical, technical, and administrative safeguards to protect your personal information against loss, theft, and unauthorized access, disclosure, or modification. Our website uses secure, encrypted (HTTPS) connections.
Your rights
You have the right to access the personal information we hold about you, to request corrections, and to ask questions about how your information is handled. To exercise these rights, please contact us using the details below.
Children’s privacy
Our services are intended for adults. We do not knowingly collect personal information from children without appropriate parental or guardian consent.
Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “last updated” date.
Contact us
If you have any questions or concerns about this Privacy Policy or your personal information, please contact us:
- Phone: 905-387-0214
- Email: josieslaserhairremoval@gmail.com
- Location: West Mountain, Hamilton, Ontario